FAQ

Returns & Exchange

What is your return policy?

We currently do not offer returns or refunds. However, we do offer exchanges for eligible products.

What is the time limit for an exchange?

Products can be exchanged within 7–14 days of delivery.

What are the conditions for an exchange?

To be eligible for an exchange:

  • The product must be unused and unworn
  • All original tags must be intact
  • The product must be returned in its original packaging
How do I request an exchange?

Please contact our support team with your order details, and our team will guide you through the exchange process.

When will my replacement be shipped?

Once we receive and inspect the returned product, the replacement item will be shipped within a few business days.

Payments & Security

What payment methods are accepted?

Yes, we support major credit card networks including Visa, Mastercard, and Rupay.

Is my payment information secure?

Security: Yes
Protection: Transactions are processed via secure, encrypted payment gateways

Orders & Shipping
How long does delivery take?

Timeline:
37 business days
Tracking:
Shared via email/SMS after dispatch
Note:
Delivery times may vary during peak periods

How do I check my order status?

Once your order is dispatched from our warehouse, a tracking link will be shared with you onyour registered email and WhatsApp.

You can also track your order anytime by following these steps:

1. Visit the Track my Order page.

2. Enter your Order ID/Number.

3. Click Track Your Order to view the current status.

You’ll be able to see real-time updates on your shipment.

Can I change or cancel my order?

Yes, if your order hasnʼt been shipped yet. Contact support as soon as possible
for assistance.

Account

Do I necessarily have to create an account to order?

No it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.

Do you save my bank details?

Absolutely not. We never have access to this information. It is the company Stripe that deals with it. Your data is completely safe.

Delivery & Shipping

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

How much does the shipping cost?

Shipping is free on all prepaid orders.

For Cash on Delivery orders, the shipping charge is calculated as per the shipping location.

Can I opt for express delivery?

All our deliveries are processed through express channels. We aim to dispatch and deliver your order as quickly as possible, without requiring any additional request.

Choosing the Right Bag

Which bag is right for me?

For yoga: Choose a yoga bag if you need to carry a mat + essentials.
For gym: Go for gym bags with shoe compartments and ventilation.
For travel: Duffle bags are ideal for short trips and heavy packing.
For sports: Table tennis bags are designed for racket protection and accessories.

How do I choose the right size?

Light carry: Compact bags for essentials only
Daily use: Medium-sized bags with compartments
Travel/heavy use: Large duffle-style bags with higher capacity
Tip: Check product dimensions on each page for exact fit

Are your bags suitable for daily use?

Yes. All our bags are designed for versatility - whether you're heading to the gym,
studio, office, or travelling.

Which bags have shoe compartments?

Most of our gym and duffle bags include separate shoe compartments to keep
your essentials clean and organized.

Are your bags water-resistant?

Protection: Yes, most bags are water-resistant
Usage: Suitable for light rain and splashes
Check individual product pages for material-specific details.

Yoga Bags

Will the bag fit my yoga mat?

Standard mats 36mm All yoga bags fit comfortably
Thick mats 610mm Check product dimensions to ensure fit

Can I carry accessories along with my mat?

Yes. Most yoga bags include extra compartments for water bottles, towels, straps,
and personal items.

Is it comfortable to carry?

Our yoga bags are designed with adjustable straps and balanced weight
distribution for easy carrying.

Gym Bags

Is there a separate shoe compartment?

Yes. Many of our gym bags include dedicated shoe compartments to keep
footwear separate from clean items.

Do the bags help with odor control?

Ventilation: Select designs include breathable sections
Best use: Ideal for carrying post-workout gear

Table Tennis Racket Bags

How many rackets can the bag hold?

Depending on the design, our racket bags can hold 12 rackets securely.

Are the rackets protected?

Padding: Yes, bags include protective padding

Use case: Helps prevent damage during travel and storage

Is there space for accessories?

Yes. Dedicated compartments are included for balls, grips, and small accessories.

Duffle & Multipurpose Bags

Are these bags suitable for travel?

Yes. Our duffle bags are ideal for short trips, gym use, and carry-on travel.

How much can they hold?

Capacity: Designed for clothes, shoes, and essentials
Use case: Weekend trips, gym sessions, or daily carry

Are they easy to carry?

Yes. Most designs include both hand straps and shoulder straps for flexibility.

Need More Help?

Still have questions?
Our support team is here to help.

  • Email support: support@effortdoesit.com
  • Phone support: +91 74286 68974

We typically respond within 24 hours.